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Can't attach anything

Posted: Sat Mar 31, 2012 7:14 pm
by Kgazlay
Having trouble with attaching photos, I can't click on "choose file" to upload a file. Any ideas why may be wrong?

Re: Can't attach anything

Posted: Sun Apr 01, 2012 1:27 pm
by icvanstra
Where are you seeing "choose file" ??

- Next to "options" choose "upload attachment"
- then click on "browse"
- then browse to your file (see the FAQ for size restrictions)
- then add the file

You will then need to put it inline.

...

or if it is hosted somewhere like Picasso or FLICKR ... take a look at the FAQ for instructions.

Re: Can't attach anything

Posted: Sun Apr 01, 2012 6:53 pm
by Kgazlay
Yes I am seeing "choose file" but I cant click on it

Re: Can't attach anything

Posted: Sun Apr 01, 2012 10:18 pm
by icvanstra
Bob .. any thoughts?

Re: Can't attach anything

Posted: Mon Apr 02, 2012 12:28 pm
by alspyce
Maybe Logout and back in again??

Re: Can't attach anything

Posted: Mon Apr 02, 2012 7:40 pm
by icvanstra
Kathy,

What operating system and what browser and version are you using?

Re: Can't attach anything

Posted: Tue Apr 03, 2012 1:50 am
by Kgazlay
I am on my IPad with IOS 5.1 browsing on Google

Re: Can't attach anything

Posted: Tue Apr 03, 2012 2:17 am
by icvanstra
Okay...

Don't have an iPad and I don't use Apple's browser - Safari. Not even sure if Google Chrome has a version for the iPad.

Have you tried accessing the website from a mainstream operating system or browser?

Hopefully an apple user will jump in. I'm more of a windows/linux/BSD guy... Prefer Linux/BSD and I support Windows because it generates a lot of revenue...

Re: Can't attach anything

Posted: Tue Apr 03, 2012 2:29 am
by Sugars Mom
I use a mac. Are you using the Upload Attachment button at the bottom? Then you click the browse button and find the pic file on your computer, then double click on it and then click on add the file button. Then click place inline and it will go into this message.

Re: Can't attach anything

Posted: Wed Apr 04, 2012 3:16 am
by Kgazlay
@Sugars Mom, that is exactly what I am doing except it won't let me browse for my files. I will drop into the Apple store and see if they can figure it out. Thanks for all the tips!

Re: Can't attach anything

Posted: Wed Apr 04, 2012 5:26 am
by Sugars Mom
Hmm, well I use Picasa and use the img button...you could try that.